FAQs

Yes, the trial is compulsory. Even if you trust your artist and would like to save on your budget, it is an important investment. Not only would the make up artist need to spend time testing colors under perfect lighting on your skin but you would hate for her to be doing that on your big day especially where the lighting is not perfect.

We are fortunate to be based at a studio with perfect lighting for make up application and so we use this to our advantage. We prefer to meet and work with all clients at our studio during the trial. It’s a great benefit to our clients as the studio is fully stocked with a large variety of make up which we would not necessarily travel with.

Yes, we do travel anywhere in the country.

We calculate our rates according to AA rates as well as a rough estimate of how much time away from studio time is used.

Our packages begin from (Bride + 4 people) (Bride +8) and (Bride + 8 with beauty treatments)

We generally need about an hour with the Bride and 30min with other faces.

We offer all the different types of false lash application (24hr cluster lashes, 1 week clusters and strip lashes) which can be applied on the day. The individual false lash however should be done about a week before.

We require a 50% deposit to secure all bookings. The remaining amounts can be settled by up to 72hrs prior to the event. We unfortunately do not accept cash on the day and therefore require that all payments be done via EFT, cash or through our speedpoint machine at the studio.

It simply depends on how excited the Bride to be is. Most brides book it on the same day as the engagement shoot so we actually work around what works best for our Brides.

We are sometimes booked at least 18 months to a year in advance and we try our best to assist all enquiries. Cancellations can interfere with other bookings that we might have been able to take on so there are unfortunately penalties of a 50% refund given that it is a full months notice period prior to the event. The refund is however done at the discretion of the company for the simple reason that most of our clients pay a deposit in good faith to secure their bookings and in this case, the deposit is not witheld after a trial. Although we’ve never had many instances like this, it’s always nice to know that you do not lose monies paid in good faith.

Your Make up will last through the entire event. We use strictly Kryolan products which has an excellent reputation for long wear. We do however recommend that you purchase a fixing powder which will set your make up back in place along with whatever we’ve used on your lips.